FLY DAILY, WIN DAILY WITH VIETJET 

  1. Duration: From May 10, 2024 to August 7, 2024.
  2. Eligible participants: All customers meeting the following conditions:

– Aged 15 and above, who successfully purchase Vietjet flight tickets between 00h00 on May 10, 2024, and 23h59 on August 7, 2024 (GMT+7). 

– Holders of an active SkyJoy account, not listed in the restricted, suspended, or closed accounts as per the SkyJoy frequent flyer program regulations. 

– Not applicable to passengers paying for flight tickets with cash/reserve account or gift reward tickets redeemed from SkyPoint. 

– Excluding tickets for Vietjet internal staff. 

  1. Participation method

“Lucky Spin” 

Within 30 days of successfully purchasing flight tickets, customers will receive a “Spin” to participate in the “Lucky Spin” game. Here’s how to join: 

Step 1: Visit one of our platforms: vietjetair.com website/ Vietjet Air app/ SkyJoy app, and click on the game banner on the homepage. 

Step 2: Click on “Lucky Spin” to enter the main interface of the game. 

Step 3: Select “Input codes for more spins,” enter your booking code (PNR), and then click “Confirm”. 

Step 4: After receiving your spin, press the “Spin” button to play and win prizes. 

Step 5: Check prize information in the “My rewards” section on the main interface or in the “My rewards” section in the SkyJoy app. 

“Monthly Lottery” 

Within 30 days of successfully purchasing flight tickets, customers will receive a “Lucky number” to participate in the “Monthly lottery” program. 

Here’s how to join: 

Step 1: Visit one of our platforms: vietjetair.com website/Vietjet Air app/SkyJoy app and click on the game banner on the homepage. 

Step 2: Click on “Monthly Lottery” to enter the main program interface. 

Step 3: Select “Input code,” enter your booking code (PNR), and then click “Confirm”. 

Step 4: You’ll receive the “Lucky number” along with information about the latest “Monthly Lottery” session time and channel. 

Step 5: Tune in to the live “Lucky number” session and follow the prize-winning list on the main program interface. 

Note: 

  • The participant’s details must match the booking code (PNR) and SkyJoy Member information. 
  • Each flight segment in the PNR corresponds to 01 “Spin” in the “Lucky Spin” and 01 “Lucky Number” in the “Monthly Lottery” games. For round-trip tickets, 02 “Spins” and 02 “Lucky Numbers” are received. 
  • Players only need to enter the booking code (PNR) once in the “Lucky Spin” or “Monthly Lottery” game, and they will automatically receive “Spins”/ “Lucky numbers” for the remaining games/programs. 
  • In case multiple customers share the same booking code (PNR) and are also SkyJoy Members simultaneously, each customer will receive their own “Spins”. 
  • Applicable to booking codes (PNR) successfully paid within 30 days. For cases of ticket purchases near the end of the program, the participation code entry time should not be later than 23:59 on August 8, 2024 (GMT+7). 
  1. Prize structure

“Lucky Spin” 

– 01 Special Prize: A Vietjet E-voucher worth 5,000,000 VND, applicable for booking flights across all routes, excluding chartered flights, and excluding taxes and fees.  

– 01 First Prize: A Vietjet E-voucher worth 1,000,000 VND, applicable for booking flights across all routes, excluding chartered flights, and excluding taxes and fees.  

– 03 Second Prizes: 1,000 SkyPoint package.  

– 1,000 Lucky Prizes: E-vouchers from popular brands such as Vascara, California Fitness & Yoga, and more. 

“Monthly Lottery”  

– 01 Special Prize: Sky+ Gold Membership Pass valued at 16,200,000 VND. 

– 01 First Prize: Vietjet E-voucher worth 10,000,000 VND, applicable for booking flights across all routes, excluding chartered flights, and excluding taxes and fees. 

– 05 Second Prizes: Vietjet E-voucher worth 3,000,000 VND, applicable for booking flights across all routes, excluding chartered flights, and excluding taxes and fees. 

– 100 Lucky Prizes: E-vouchers from popular brands: California Fitness & Yoga, Salinda Resort Phu Quoc, etc. 

  1. Schedule of “Monthly Lottery” sessions:

No. 

Session date 

Spin codes 

1 

June 14, 2024 

Spin “Lucky numbers” for all players who entered booking codes (PNR) & received lucky numbers from 00h00 on May 10, 2024 to 23h59 on June 8, 2024 (GMT+7). 

 

2 

July 12, 2024 

Spin “Lucky numbers” for all players who entered booking codes (PNR) & received lucky numbers from 00h00 on June 9, 2024 to 23h59 on July 8, 2024 (GMT+7). 

 

3 

August 16, 2024 

Spin “Lucky numbers” for all players who entered booking codes (PNR) & received lucky numbers from 00h00 on July 9, 2024 to 23h59 on August 8, 2024 (GMT+7). 

 

The “Monthly Lottery” sessions will be conducted via live stream on Vietjet’s Fanpage: https://www.facebook.com/vietjetvietnam & https://www.facebook.com/Vietjetglobal/ 

And on TikTok: https://www.tiktok.com/@vietjetvietnam 

  1. Prize determination & awarding process

“Lucky Spin” 

– Prize determination period: From 12:00 AM on May 10, 2024, to 11:59 PM on August 8, 2024 (GMT+7). 

– Prize notifications will be displayed in the “My rewards” section on the main interface of the game at https://skyjoy.vietjetair.com/mua-vietjet-trung-so-moi-ngay/, in the “My rewards” section in the SkyJoy app, and announced on official Vietjet media channels. 

– Prize winners must complete account verification (eKYC) on the SkyJoy app to receive and use the gifts. Instructions on how to verify your account can be found here. 

– Prize winners who do not complete account verification (eKYC) within 45 days from the end of the program will have their prizes forfeited. 

– Awarding process: 

+ For Vietjet E-voucher prizes: the prize notification will be displayed in the “My rewards” section of the game interface, then the E-voucher information will be sent to the “My rewards” section in the SkyJoy app within 24 hours from the successful account verification (eKYC) of the customer. 

+ For E-voucher prizes from popular brands: the prize notification will be displayed in the “My rewards” section of the game interface, then detailed information will be sent to the “My rewards” section in the SkyJoy app within 5 minutes from the time of receiving the prize notification, and account verification (eKYC) must be completed to use the gift. 

+ For SkyPoint packages: the prize notification will be displayed in the “My rewards” section on the main interface of the game, then the points will be directly added to the SkyJoy member’s account within 5 minutes from the time of receiving the prize notification, and account verification (eKYC) must be completed to use the gift. 

Note: All prizes are non-transferable and cannot be converted into cash or other gifts of equivalent value. 

“Monthly Lottery” 

– The winning “Lucky numbers” will be updated in the “Monthly lottery results” section on the main interface of the program at https://skyjoy.vietjetair.com/mua-vietjet-trung-so-moi-ngay/ after each “Monthly Lottery” session and announced on official Vietjet media channels (Website, Facebook…). 

– Winners will receive prize notifications on the SkyJoy App. 

– For Special Prizes, First Prizes, Second Prizes, winners will be notified via phone or email. 

– Prize winners must complete account verification (eKYC) on the SkyJoy app to receive and use the gifts. Instructions on how to verify your account can be found here. 

– Prize winners who do not complete account verification (eKYC) within 45 days from the end of the program will have their prizes forfeited. 

 – Awarding process: 

+ For Sky+ Pass prizes: The prize notification will be displayed in the “Monthly lottery results” section of the game interface, then detailed information will be sent to the “My reward” section on the SkyJoy app within 7 working days from the date of winning, and account verification (eKYC) must be completed to use the gift. 

  • The Sky+ pass only applies to members currently at the Red or Silver tier. 
  • Members at the Gold or Diamond tier, when winning the prize, can transfer the right of use or use it for themselves after their current membership tier ends (Note: the Sky+ pass needs to be activated before October 30, 2024, using the received gift code). 

+ For Vietjet E-voucher prizes: the prize notification will be displayed in the “Monthly lottery results” section of the game interface, then the E-voucher information will be sent to the “My rewards” section in the SkyJoy app within 24 hours from the successful account verification (eKYC) of the customer. 

+ For E-voucher prizes from popular brands: the prize notification will be displayed in the “Monthly lottery results” section of the game interface, then detailed information will be sent to the “My rewards” section in the SkyJoy app within 5 minutes from the time of receiving the prize notification, and account verification (eKYC) must be completed to use the gift. 

Note: Except for the Sky+ pass prize, other prizes are non-transferable and cannot be converted into cash or other gifts of equivalent value. 

  1. General regulations

– Participants are obliged to ensure the accuracy and truthfulness of the information provided in this promotional program. Consequently, the organizing authority reserves the right to reject or retract gifts from any customer who furnishes invalid, incomplete, or falsified information, engages in fraudulent activities, or contravenes any terms and conditions stipulated in the program regulations. 

– The organizing unit will assist customers in submitting personal income tax returns according to legal regulations, based on information from the customer’s Identification Card, Citizen Identity Card, and/or personal tax code in Vietnam. (According to the Personal Income Tax Law, prizes worth over 10 million VND require the winner to pay personal income tax on the prize value exceeding 10 million VND at a tax rate of 10%.) 

– Prize winners residing outside the territorial jurisdiction of Vietnam are accountable for declaring and settling taxes commensurate with the prize value in their respective home countries. 

– The organizing unit has full rights to use the customer’s image, along with their phone number and SkyJoy account number, with the last 03 (three) digits hidden, for commercial advertising purposes. 

– During the program period, the organizing unit may supplement, modify the regulations as necessary. All supplements, modifications will be registered and confirmed by the Trade Promotion Agency. 

  1. Handling complaints

– For any inquiries or complaints, participants are encouraged to reach out to Vietjet’s Customer Service Center hotline or GalaxyJoy Customer Service Center within 7 working days from the program’s conclusion date. 

– All information and evidence pertaining to complaints submitted by participants will be duly acknowledged and considered valid for reference. Any disputes or grievances will be adjudicated based on the final decision rendered by the program’s organizing unit. 

8.1 For more information about the program “Fly daily, Win daily with Vietjet”, contact GalaxyJoy Customer Service Center: 

– Email: care@skyjoy.vn 

– Hotline: 1900 638 380 

8.2 For more information about flight tickets, fare rules and e-voucher of Vietjet, contact Vietjet Customer Service Center: 

– Email: 19001886@vietjetair.com 

– Hotline: 19001886