“Buy SkyPoint” User Guide

Members want to easily buy more SkyPoint, conveniently redeem rewards, and do it all quickly? SkyJoy has heard you: Introducing the “Buy SkyPoint” feature, allowing members to effortlessly purchase SkyPoint in various packages.​

🎁 SkyPoint Package 1: 500 SkyPoint for 216.000Đ​

​🎁 SkyPoint Package 2: 1.000 SkyPoint for 432.000Đ​

​🎁 SkyPoint Package 3: 2.000 SkyPoint for 864.000Đ​

🎁 SkyPoint Package 4: 2,500 SkyPoints for 1,080,000 VND​

🎁 SkyPoint Package 5: 5,500 SkyPoints for 2,376,000 VND​

🎁 SkyPoint Package 6: 11,000 SkyPoints for 4,752,000 VND​

Buying SkyPoint is easy with these steps:​

1️⃣ Step 1: Select the “Buy SkyPoint” section on the SkyJoy app’s homepage​

2️⃣ Step 2: Choose the desired “SkyPoint package”​

3️⃣ Step 3: Select the payment method​

4️⃣ Step 4: Click “Buy now”

5️⃣ Step 5: View transaction details and check the purchased SkyPoint packages in the SkyPoint section​

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That’s it! The SkyPoint is directly added to your account. You can enjoy redeeming Vietjet flight tickets and HOT vouchers from over 250 much-loved brands like Grab, Vascara, Salinda Resort Phu Quoc, Maison Online, Manwah, Ashima,…​

Terms & Conditions:

– SkyPoint packages are not refundable

– Used SkyPoints are not refundable

– SkyPoint has no expiry date, subject to the general T&C of SkyJoy

– Members must not breach the Terms and Conditions listed at https://skyjoy.vn/terms-conditions/#skyprogram to be eligible for Gift Card purchase

– In case of payment failure due to internet connection/ system error, customer‘s payment will be refunded as per below:

+ Payment by e-Wallet: within 1 working day

+ Payment by local bank debit card (Napas): from 3 to 7 working days, depending on issuing bank’s procedures

+ Payment by international bank card (Visa, Master): from 45 to 60 working days, depending on issuing bank‘s procedures

– In case of duplicated payment or further enquiry, please contact CS Hotline 1900638380 or email care@skyjoy.vn within 30 days of purchase to request for refund

– Please note that GalaxyJoy is currently unable to issue a VAT invoice for your SkyPoint purchase. If you need any support, please contact our CS Hotline 1900638380

– To issue a VAT invoice for SkyPoint products, members are kindly requested to submit the invoice issuance request on the same day of purchasing SkyPoint, providing all the required information at the provided link