Gift Card User Guide

Members want to easily buy more SkyPoint, conveniently redeem rewards, and do it all quickly? SkyJoy has heard you: Introducing the “Gift Card” feature, allowing members to effortlessly purchase SkyPoint in various packages.​

🎁 Gift Card 1: 2,500 SkyPoints for 750,000 VND​

🎁 Gift Card 2: 5,500 SkyPoints for 1,650,000 VND​

🎁 Gift Card 3: 11,000 SkyPoints for 3,300,000 VND​

​Purchasing Gift Card is easy with these steps:​

1️⃣ Step 1: Select the “Gift Card” section on the SkyJoy app’s homepage​

2️⃣ Step 2: Choose the desired “Gift Card”​

3️⃣ Step 3: Select the payment method​

4️⃣ Step 4: Click “Buy Now” on the Gift Card page​

5️⃣ Step 5: View transaction details and check the purchased Gift Card points in the SkyPoint section​

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That’s it! The SkyPoint is directly added to your account. You can enjoy redeeming Vietjet flight tickets and HOT vouchers from over 250 much-loved brands like Grab, Vascara, Salinda Resort Phu Quoc, Maison Online, Manwah, Ashima,…​

Terms & Conditions:

– Gift card are not refundable

– Used SkyPoints are not refundable

– SkyPoint has no expiry date, subject to the general T&C of SkyJoy

– Members must not breach the Terms and Conditions listed at https://skyjoy.vn/terms-conditions/#skyprogram to be eligible for Gift Card purchase

– In case of payment failure due to internet connection/ system error, customer‘s payment will be refunded as per below:

+ Payment by e-Wallet: within 1 working day

+ Payment by local bank debit card (Napas): from 3 to 7 working days, depending on issuing bank’s procedures

+ Payment by international bank card (Visa, Master): from 45 to 60 working days, depending on issuing bank‘s procedures

– In case of duplicated payment or further enquiry, please contact CS Hotline 1900638380 or email care@skyjoy.vn within 30 days of purchase to request for refund

– Please note that GalaxyJoy is currently unable to issue a VAT invoice for your SkyPoint purchase. If you need any support, please contact our CS Hotline 1900638380