Terms and Conditions
1.Campaign name: Exclusive offer for SkyJoy members using Vietjet co-branded credit cards to receive membership passes
2. Eligible participants: SkyJoy members who meet the spending requirements and qualify for the promotional benefits of the HDBank Vietjet Classic credit card and VPBank YOJO Visa Platinum credit card (VPBank YOJO).
3. Eligible card products: Vietjet co-branded credit card products, including:
- HDBank Vietjet Classic credit card
- VPBank YOJO Visa Platinum credit card (VPBank YOJO)
4. Campaign scope: Nationwide.
5. Promotion mechanism: Gold Lite or Diamond Lite membership passes will be awarded to SkyJoy members using Vietjet co-branded credit cards who satisfy the campaign requirements.
6. Campaign period: Effective from 20 June 2026 to 20 August 2026 (inclusive).
7. Total prize value: VND 397,050,000.
8. Promotional products/ services:
SkyJoy members using Vietjet co-branded credit cards with the following BIN numbers:
CREDIT CARD | BIN NUMBERS |
HDBANK VIETJET CLASSIC | 462478 |
VPBANK YOJO VISA PLATINUM | 45410710 |
9. Promotional goods/ services:
- Gold Lite membership pass: An airport privilege package when flying with Vietjet, including the following benefits:
- Priority check-in at the airport
- Priority boarding
- Priority baggage tagging
- Diamond Lite membership pass: A premium airport privilege package when flying with Vietjet, including the following benefits:
- Priority check-in at the airport
- Priority boarding
- Priority baggage tagging
- Access to domestic airport lounges for passengers
10. Promotion details:
10.1 General conditions:
- SkyJoy members must complete at least 01 Vietjet flight ticket payment transaction via any channel, or redeem points/add-on services via the SkyJoy app during the campaign period
| Frequency | Eligible conditions during the promotion period | Spending transaction conditions | Prize value | Total number of prizes (*) |
|---|---|---|---|---|
| Daily prize | 2 SkyJoy members with the highest eligible Vietjet co-branded credit card spending per day | Members must achieve a minimum Vietjet co-branded credit card spending of VND 2,000,000 per day. | Gold Lite membership pass with 1-day validity | 2 passes/day |
| Monthly prize • Month 1: 20/06/2026 – 19/07/2026 • Month 2: 20/07/2026 – 20/08/2026 |
6 SkyJoy members with the highest eligible Vietjet co-branded credit card spending per month | Members must achieve a minimum Vietjet co-branded credit card spending of VND 8,000,000 per month. Members whose total spending during the campaign period increases by at least 50% compared to the 30 days prior to the start of the campaign. |
Diamond Lite membership pass with 1-day validity | 6 passes/month |
| SkyJoy members with the highest Vietjet co-branded credit card spending in the month, ranked from 7th to 16th | Members must achieve a minimum Vietjet co-branded credit card spending of VND 8,000,000 per month. Members whose total spending during the campaign period increases by at least 20% compared to the 30 days prior to the start of the campaign. |
Gold Lite membership pass with a validity of 365 days | 10 passes/month | |
| The next 40 SkyJoy members with the highest Vietjet co-branded credit card spending in the month, ranked from 17th to 56th | Members must achieve a minimum Vietjet co-branded credit card spending of VND 8,000,000 per month. Members whose total spending during the campaign period increases by at least 20% compared to the 30 days prior to the start of the campaign. |
Gold Lite membership pass with a validity of 30 days | 40 passes/month | |
| The next 50 SkyJoy members with the highest Vietjet co-branded credit card spending in the month, ranked from 56th to 106th | Members must achieve a minimum Vietjet co-branded credit card spending of VND 8,000,000 per month. Members whose total spending during the campaign period increases by at least 20% compared to the 30 days prior to the start of the campaign. |
Gold Lite membership pass with 1-day validity | 50 passes/month | |
| Campaign prize | 10 SkyJoy members with the highest Vietjet co-branded credit card spending during the campaign period | Members must achieve a minimum Vietjet co-branded credit card spending of VND 10,000,000 during the campaign period. Members whose total spending during the campaign period increases by at least 50% compared to the 30 days prior to the start of the campaign. |
Diamond Lite membership pass with a validity of 90 days | 10 passes/campaign |
| Campaign prize | The next 40 SkyJoy members with the highest Vietjet co-branded credit card spending during the campaign period, ranked from 11th to 50th | Members must achieve a minimum Vietjet co-branded credit card spending of VND 10,000,000 during the campaign period. Members whose total spending during the campaign period increases by at least 50% compared to the 30 days prior to the start of the campaign. |
Diamond Lite membership pass with a validity of 30 days | 40 passes/campaign |
- In case multiple SkyJoy members meet the eligibility criteria at the same time, Galaxy Joy will further consider Vietjet flight ticket payment transactions via all channels, or point redemption/add-on service transactions via the SkyJoy application, based on the total eligible spending.
- For monthly and campaign prizes, SkyJoy members will only receive the highest-value prize if they qualify for multiple prize tiers simultaneously.
- Conditions and instructions for activating and using Gold Lite and Diamond Lite membership passes are provided in the attached Appendix.
A. Transaction conditions:
- Eligible transactions are legitimate personal consumption transactions made via point-of-sale (POS) terminals or online transactions at merchants, which are successfully recorded on the card issuer’s system and satisfy the SkyPoint earning conditions under Vietjet co-branded card programs with issuing banks.
- Transaction timing is based on the trans_date field (the transaction date recorded by the system in Vietnam time zone) in the bank reporting system and the Galaxy Joy system.
- Eligible spending transactions must be made by SkyJoy members who are valid holders of Vietjet co-branded cards, and must be actual purchase transactions permitted under the laws of Vietnam.
- SkyJoy members may not be eligible for rewards in cases where issues arise from the online payment gateway at the merchant.
B. Reward fulfillment rules:
- Galaxy Joy will support dispute verification and complaint handling until 27 September 2026.
- At the time of reward fulfillment, in case a SkyJoy member is not eligible to receive rewards in their SkyJoy member account (due to inconsistent member information verification or other reasons), Galaxy Joy reserves the right not to issue the reward. SkyJoy members must ensure that their card status (both the card used for earning points and the primary card in case of supplementary card earning) is active (“Card OK”). Galaxy Joy is not responsible for awarding points for members whose cards have been closed, are in a status other than “Card OK”, or who do not have a SkyJoy account. In all cases, Galaxy Joy’s decision shall be final.
- Rewards will not be issued to cardholders whose official SkyJoy membership is terminated during the campaign period.
- In case SkyJoy members change personal information or SkyJoy account details, they must notify Galaxy Joy/partners for timely updates prior to the reward fulfillment date. Galaxy Joy shall not be held responsible for cases where changes in personal or account information are not recorded in the Galaxy Joy system.
C. Reward timeline and method:
Reward fulfillment timeline
Campaign end date | Reward notification timeline | SkyJoy members’ information update & complaint period (if any) | Reward distribution timeline |
20/8/2026 | 20/9/2026 | 27/9/2026 | 30/9/2026 |
- Winner notification method: Notifications will be sent via email and/or in-app notifications.
- Reward fulfillment method: Gold Lite and Diamond Lite mebership passes will be issued to SkyJoy members’ My Rewards section in the form of a redemption code operated by Galaxy Joy.
11. Complaint handling:
- SkyJoy members with any inquiries or complaints regarding the campaign results may contact Galaxy Joy via hotline 1900 638 380 or email care@skyjoy.vn before 27 September 2026.
12. Other terms and conditions:
- If agreed by SkyJoy members, Galaxy Joy is permitted to use images, materials, and related information of prize winners for advertising and promotional purposes of Galaxy Joy across media channels without any additional cost to the winners.
- Eligible spending transactions include those made by primary and/or supplementary cardholders and must be actual purchase transactions permitted under the laws of Vietnam.
- Galaxy Joy reserves the right to refuse awarding gifts/services to any SkyJoy member who is deemed to be involved in fraudulent activity, impersonation, or transactions not in line with legitimate personal consumption purposes via POS and Internet at merchants, or in violation of any terms and conditions of the campaign.
- Galaxy Joy may contact SkyJoy members via their registered phone number/email to verify information and request additional documents if necessary.
- In case of any complaint, SkyJoy members must submit requests via hotline 1900 638 380 or email care@skyjoy.vn to Galaxy Joy’s 24/7 Customer Care team for resolution.
- For any inquiries or complaints regarding the process or results of the campaign, SkyJoy members must contact Galaxy Joy within 05 working days from the date of receiving the notification of points accrual.
- Galaxy Joy is not a payment service provider. All spending categories are determined based on the Merchant Category Code (MCC) assigned by the card scheme and recorded by Galaxy Joy according to the merchant category registered with the acquiring bank.
- Galaxy Joy reserves the right to refuse complaints or rewards for ineligible transactions under these terms, or to adjust/revoke rewards credited to SkyJoy member accounts in cases where eligibility requirements are not met, including but not limited to cancelled, refunded, chargeback, or reversed transactions.
- In case of suspected ineligible card transactions under these terms, Galaxy Joy reserves the right to request invoices/receipts from merchants (POS-printed receipts are not accepted) to verify transactions and confirm legitimate consumer purposes.
- Galaxy Joy, its affiliates, directors, employees, and representatives shall not be liable for any loss or damage (including but not limited to indirect or consequential loss) or any personal injury arising from participation in the campaign or from the acceptance or use of rewards/services, except where otherwise required by law. Galaxy Joy will still receive and handle complaints in accordance with applicable laws.
- By accepting rewards/services, SkyJoy members agree to indemnify and hold harmless Galaxy Joy, its affiliates, directors, employees, and representatives against any claims, actions, damages, losses, costs, or liabilities arising in connection with participation in the campaign or acceptance/use of rewards/services.
- By participating in this promotion, SkyJoy members agree to all terms and conditions stated herein. In case of any dispute, Galaxy Joy will provide the most appropriate resolution in accordance with its policies and applicable laws.
- Galaxy Joy shall not be responsible for failure to deliver notifications due to changes in contact details (email, phone number, etc.) not updated by the member, or due to lost, damaged, or stolen notifications during transmission.
- SkyJoy members shall bear all related costs (if any) arising from reward redemption/use, including but not limited to personal income tax (if applicable).
- All decisions of Galaxy Joy related to the promotion program and reward allocation may be amended at any time at Galaxy Joy’s sole discretion, after completing necessary legal procedures as required by law.
- In case of any conflict with applicable laws or directives of competent authorities, the program shall be amended, suspended, or adjusted accordingly to comply with such regulations.
- Any matters not specifically stated in these Terms and Conditions shall be governed by Galaxy Joy’s applicable policies and relevant laws.
TERMS & CONDITIONS OF DIAMOND LITE MEMBERSHIP PASS (1 DAY / 30 DAYS / 90 DAYS)
1. Description of the membership pass
The Diamond Lite membership pass (“membership pass”) is provided by Galaxy Joy Joint Stock Company (“Galaxy Joy”) – the entity operating and managing the SkyJoy loyalty program. The membership pass offers members airport priority privileges when travelling on flights operated by Vietjet.
2. Membership pass benefits
Members who successfully activate the Diamond Lite Membership Pass will be entitled to the following benefits:
2.1. Vietjet flight priority benefits
2.1.1. Priority check-in at SkyBoss counter
2.1.2. Priority boarding at the departure gate (excluding priority bus service to the aircraft)
2.1.3. Priority baggage tagging
2.1.4. Access to business lounges when travelling on domestic flights operated by Vietjet
2.2. Privileges at Furama Resort & Villas Da Nang and Ana Mandara Cam Ranh
2.2.1. Early check-in before 11:00 / late check-out until 14:00
2.2.2. Room upgrade (subject to availability)
2.2.3. Welcome fruit in-room
3. Scope of benefits
The benefits of the membership pass are applicable only to flights operated by Vietjet and are not applicable to flights operated by Thai Vietjet.
3.1. For priority benefits (Sections 2.1.1, 2.1.2, and 2.1.3):
Applicable to all domestic and international flights.
3.2. For lounge access benefits (Section 2.1.4):
Applicable only to domestic flights within Vietnam.
The list of eligible lounges is published under Section B – Domestic Airports at the following link: https://www.vietjetair.com/vi/pages/dich-vu-cao-cap-1689909996583/phong-cho-sang-trong-1578484208407
4. Activation and usage of the membership pass
4.1. The Diamond Lite membership pass is provided in the form of an activation code. To use the membership pass, customers must register for a SkyJoy account and become a SkyJoy member, then activate the code on the SkyJoy app by following the instructions below:
4.1.1. Step 1: Access the Diamond Lite Membership Pass feature
4.1.1.1. Open the SkyJoy app.
4.1.1.2. On the Home screen, select “Membership Pass”.
4.1.2. Step 2: Activate the pass
4.1.2.1. On the membership pass introduction screen
4.1.2.2. Select “Activate now”.
4.1.3. Step 3: Enter the activation code
4.1.3.1. Enter the Diamond Lite activation code in the designated field
4.1.3.2. Tap “Activate”.
4.1.4. Step 4: Confirm successful activation
4.1.4.1. The system will display a confirmation message indicating that the membership pass has been successfully activated.
4.2. Each member may activate only one Diamond Lite membership pass at any given time.
4.3. Each Diamond Lite membership pass is valid for twelve (12) months.
4.4. Once activated, the membership pass:
- Cannot be cancelled, refunded, or exchanged for cash;
- Cannot be transferred under any circumstances.
4.5. The benefits of the membership pass are applicable only to the account on which the pass has been activated.
4.6. Members are responsible for keeping their Diamond Lite membership pass activation code secure after receiving it. SkyJoy shall not be liable for any loss, disclosure of information, or unauthorized use of the activation code prior to the activation of the membership pass by the member.
5. Validity period
5.1. The priority benefits of the Diamond Lite membership pass shall become effective from the time of successful activation.
5.2. The validity period of each membership pass may vary depending on:
- Galaxy Joy’s policies; and/or
- Partnership programs with individual partners from time to time.
6. General terms
6.1. Galaxy Joy reserves the right to amend or update these Terms & Conditions. Any changes will be announced on the SkyJoy app and/or official website.
6.2. Galaxy Joy shall not be responsible if a member fails to activate the code in accordance with the instructions or within the validity period of the code (if applicable).
6.3. The provision and use of priority benefits are subject to actual operational conditions at airports and/or airline regulations at any given time, including but not limited to infrastructure, service capacity, and airport operational status.
6.4. Galaxy Joy shall not be liable for circumstances beyond its reasonable control, including but not limited to flight schedule changes, flight cancellations, changes in airline operating policies, or requirements imposed by competent authorities.
6.5. Galaxy Joy reserves the right to refuse, suspend, or revoke membership pass benefits in the event that a member is found to engage in fraudulent activity, abuse, or misuse of the membership pass.
6.6. Membership pass benefits are non-exchangeable and non-redeemable for cash under any circumstances.
6.7. The activation and usage process for products/services may be adjusted from time to time in accordance with Galaxy Joy’s policies to improve user experience. Any changes will be communicated accordingly.
7. Customer support
For assistance or inquiries regarding the Diamond Lite membership pass, members may contact:
- Hotline: 1900 638 380
- Email: care@skyjoy.vn