SkyJoy turns 3 – a milestone and an invitation to start your journey.
Turn on the “flying is fun” mood, collect SkyPoints, unlock experiences, and get ready to take off on exciting adventures ahead!
HOW TO JOIN COMPLETE YOUR ADVENTURE
1
Step 1
On the SkyJoy home screen, tap the banner/icon “Match to fly - Touch the sky” to access the game.
2
Step 2
On the game's homepage, tap "Join Now" to start.
3
Step 3
Select a level from the journey map.
4
Step 4
Check the level "Objective" then click "Start"
5
Step 5
Swipe gems horizontally or vertically to match at least 3 of the same kind.
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Step 6
Complete all objectives to clear the level and receive rewards.
7
Step 7
Check your rewards in the "Gift basket"
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Step 8
Keep playing to unlock the next locations
TERMS & CONDITIONS
Applicable to all SkyJoy members who have downloaded the app and successfully registered an account.
Member account status (*): The member’s account must not be restricted or suspended.
* This Program does not apply to SkyJoy members whose accounts are in a restricted or suspended status. A restricted or suspended account refers to an account that shows signs of, or is found to be in violation of, the SkyJoy Program Terms and Conditions and/or other applicable regulations in accordance with SkyJoy’s policies. If a member’s account falls under any of the above statuses, the member will be ineligible to participate in the Program and/or not entitled to use any prizes received from the Program.
– 30 Grand Prizes: Each prize includes one (01) Vietjet domestic round-trip flight ticket.
– 9,945 First Prizes: Each prize includes one (01) Gold Lite Membership pass.
– 9,989 Second Prizes: Each prize includes one (01) Vietjet promo code worth VND 50,000, applicable to flight bookings made via Vietjet’s official app or website.
– 5,365 Third Prizes: Each prize includes one (01) E-voucher from favorite brands.
– 1,658,286 Fourth Prizes: Each prize includes one SkyPoint package (2/4/8/33 points).
*Notice:
– For the Grand Prize, the reward is applicable to Vietjet’s regularly scheduled direct commercial flights only (excluding charter flights).
– For the First Prize, the Gold Lite Membership pass is valid for 30 days from the successful activation date.
– 9,945 First Prizes: Each prize includes one (01) Gold Lite Membership pass.
– 9,989 Second Prizes: Each prize includes one (01) Vietjet promo code worth VND 50,000, applicable to flight bookings made via Vietjet’s official app or website.
– 5,365 Third Prizes: Each prize includes one (01) E-voucher from favorite brands.
– 1,658,286 Fourth Prizes: Each prize includes one SkyPoint package (2/4/8/33 points).
*Notice:
– For the Grand Prize, the reward is applicable to Vietjet’s regularly scheduled direct commercial flights only (excluding charter flights).
– For the First Prize, the Gold Lite Membership pass is valid for 30 days from the successful activation date.
1. How to join:
To participate, members conquer challenges at each level by matching three (3) identical symbols on the SkyJoy app to receive prizes and complete missions to earn more moves.
– Step 1: Open the SkyJoy app and register or log in to your member account.
– Step 2: From the Home screen, tap the “Match to Fly – Touch the Sky” banner/pop-up to join the program.
– Step 3: Use play turns (*) to complete levels (**) and stand a chance to randomly receive exciting rewards (listed and described in Section 4).
Notice:
(*) Move: The number of turns members can use to swap the positions of symbols within each level.
(**) Level: A unit representing the progression order within each city that the member is completing.
To participate, members conquer challenges at each level by matching three (3) identical symbols on the SkyJoy app to receive prizes and complete missions to earn more moves.
– Step 1: Open the SkyJoy app and register or log in to your member account.
– Step 2: From the Home screen, tap the “Match to Fly – Touch the Sky” banner/pop-up to join the program.
– Step 3: Use play turns (*) to complete levels (**) and stand a chance to randomly receive exciting rewards (listed and described in Section 4).
Notice:
(*) Move: The number of turns members can use to swap the positions of symbols within each level.
(**) Level: A unit representing the progression order within each city that the member is completing.
2. Missions to accumulate moves:
Members can accumulate moves to participate in the “Match to Fly – Touch the Sky” program by performing the following transactions and activities:
2.1. Purchase transactions:
– Purchase Vietjet flight tickets via the official Vietjet app/website (members need to fill in their SkyJoy ID in the passenger information section during the booking process)
– Purchase Gold Plus Membership passes or SkyPoint packages on the SkyJoy app
– Purchase ancillary services when flying with Vietjet on the SkyJoy app
2.2. Other activities:
– Complete the account verification process (eKYC)
– Verify email address
– Link SkyJoy and LynkiD accounts
– Convert SkyPoints into LynkiD points and vice versa
– Provide contact address when performing missions
– Successfully complete the registration form for a co-branded credit card linked with SkyJoy
– Access the “Match to Fly – Touch the Sky” program for the first time
– Access the “Match to Fly – Touch the Sky” program daily for check-in
– Earn SkyPoints from transactions using co-branded cards linked with SkyJoy (Vikki SkyJoy, VPBank YOJO Visa Platinum, etc.)
– Earn SkyPoints from booking activities with partner Vexere on the SkyJoy app
– Earn SkyPoints through spending transactions with (designated) point-earning partners of SkyJoy
– Redeem E-vouchers using SkyPoints (greater than 1 SkyPoint)
– Redeem E-vouchers using 1 SkyPoint
– Redeem flight tickets using SkyPoints
– Purchase/Redeem ancillary services
– Refer friends to register an account and download the SkyJoy app
– Share information about the “Match to Fly – Touch the Sky” program on Facebook
3. Regulations on evidence of winning:
– Prizes are Vietjet flight tickets: Upon winning, members will receive a notification via email within seven (07) days from the end date of the program. SkyJoy will send a winning notification email to the email address the member registered to participate in the program, while providing detailed instructions on the method and timing for prize collection. Winning members must follow the instructions and complete the prize receipt of procedures within the specified time described in detail in the email content. The time for booking and completing the flight must be finished before December 31, 2026.
– Prizes are E-vouchers, Vietjet promo codes & Gold Lite Membership passes: SkyJoy will send prize details and notifications via the SkyJoy app within 5 minutes from the time the member completes the move at each level. Members use the aforementioned prizes (E-voucher, Vietjet promo code & Gold Lite Membership pass) by accessing the “My rewards” section on the SkyJoy app homepage.
– Prizes are SkyPoints: SkyJoy will perform direct point accumulation into the member’s account within 5 minutes from the time of receiving the winning notification. Please check the “Your SkyPoint” section to verify the point accumulavion history.
4. Prize redemption guide:
– Vietjet domestic Vietnam round-trip flight tickets: Members will receive a Vietjet domestic round-trip flight ticket reward voucher immediately upon winning, and a notification will be sent to the member on the SkyJoy app. Members can check the details of the Vietjet domestic round-trip flight ticket reward voucher through the “Vouchers” section of the “My rewards” feature on the SkyJoy app or the “My rewards” of the “Match to Fly – Touch the Sky” program. The prize receiving process follows these steps:
+ Step 1: Program sends ticket redemption instructions: Within seven (07) days from the end of the program, winning members will receive official instructions to redeem the Vietjet domestic round-trip flight ticket reward voucher via the email registered with SkyJoy.
+ Step 2: Member confirms information and receives invitation ticket: After providing all necessary information for prize fulfillment in the form provided in the notification email, members will receive an invitation ticket no later than twenty-seven (45) days from the end date of the program (before August 15, 2026).
+ Step 3: Ticket booking: Members can contact Vietjet’s booking department according to the instructions in the email or invitation ticket to redeem the reward for a flight ticket.
– Gold Lite Membership pass: Immediately upon winning, members will receive a notification on the SkyJoy app and perform the following steps:
+ Step 1: On the SkyJoy homepage, member selects “My rewards”, then selects the “Gold Lite Membership pass” prize.
+ Step 2: Copy the displayed Activation Code.
+ Step 3: Return to the SkyJoy homepage, select the “Upgrade Package” section and press “Activate now”.
+ Step 4: Enter the copied Activation Code and select “Activate” to complete the operation.
+ Step 5: The system displays a notification confirming the successful activation of the Gold Lite Membership pass.
*Notice: The Gold Lite Membership pass only applies to Red and Silver members.
– Vietjet promo code: Members will receive a voucher containing a Vietjet promo code immediately upon winning; SkyJoy will send a notification to the member on the SkyJoy app. Members can check the Vietjet promo code details through the “Vouchers” section of the “My rewards” feature on the SkyJoy app or the “My rewards” of the “Match to Fly – Touch the Sky” program.
+ To use the promo code and enjoy discount offers when purchasing tickets on the official Vietjet app/website, members can view detailed step-by-step instructions in the Vietjet promo code voucher via the “Vouchers” section of the “My rewards” feature on the SkyJoy app.
– SkyPoint: SkyPoints will be credited directly to the member’s account immediately after winning. Once points are successfully credited, members can immediately use SkyPoints to perform redemption transactions on the SkyJoy app through the “Redemption” or “Flight redemption” features. To check SkyPoint credit transaction details on the SkyJoy app, members can access the “Notifications” feature, select “Point transactions” or via the “Earning” feature, select “History” and view details in the “Transaction history” section.
– E-voucher: Members access the “My rewards” section to view the list of received prizes.
+ Next, members select the “Vouchers” section to view the list of unused E-vouchers.
+ Here, members select the winning E-voucher and present the E-voucher code according to the instructions for use. The E-voucher code is displayed in the form of a barcode for staff at the acceptance point to scan when making a payment or using the service.
+ The use of E-vouchers must fully comply with the terms and conditions specified and displayed with each E-voucher to ensure the E-voucher is used correctly and effectively.
* Notice: For prizes including Gold Lite Membership pass, Vietjet flight promo codes, and E-vouchers, the applicable terms and conditions will be displayed in the “Details” section within the app.
5. Time and method for determining winning:
– Time for determining winning: From May 18, 2026, to the end of July 18, 2026.
– Flight ticket vouchers, E-vouchers, promo codes, and Gold Lite Membership pass rewards will be updated in the “My rewards” section under the corresponding categories: “Vouchers”, “Flight”, and “Discounts” on the SkyJoy app.
– SkyPoint package prizes will be credited directly to the “Your SkyPoint” section on the SkyJoy app.
6. Winning notification:
– Time limit and method for notifying members of winning: Winning results are displayed on the phone screen within 05 (five) minutes from the time the “Receive Gift” action is performed.
– Members can review their winning history in the “My rewards” section within the program or in the “My rewards” section on the SkyJoy app.
– SkyJoy only supports resolving member complaints within 7 working days from the end date of the program.
– SkyJoy’s decision is final in all cases. Participating members commit to complying with the Program Rules and SkyJoy’s General Terms and Conditions, and shall not file complaints or adversely affect SkyJoy in any case after the final decision has been made.
– SkyJoy reserves the right to revoke prizes; accumulated points and/or lock the member’s account in case any fraudulent behavior, violation of program rules, or unauthorized use of an account to participate is detected. The revocation decision will be notified to the member via app notification. Members are responsible for cooperating and returning the prizes (if any) as requested by SkyJoy within the specified period. SkyJoy reserves the right to review and make the final decision in all cases related to the right of revocation.
If members have questions related to the “Match to Fly – Touch the Sky” program, the SkyJoy frequent flyer program, and features on the SkyJoy app, please contact the SkyJoy Customer Service Center during working hours from 08:00 to 17:00 every Monday to Friday (excluding Public Holidays/Tet) with the following information:
– Email: care@skyjoy.vn
– Hotline: 1900 638 380
