JOIN ALL ACCOR+ EXPLORER – EARN 5.500 SKYPOINTS
I. Campaign details
– SkyJoy members who successfully sign up for an ALL Accor+ Explorer membership through the partnership campaign between Accor+ and GalaxyJoy will receive 5.500 SkyPoints, subject to these Campaign Terms and Conditions.
– Campaign period: From the launch date until 30 October 2027.
– Eligibility:
+ SkyJoy members who have downloaded the SkyJoy app and successfully registered for an account;
+ SkyJoy member accounts must be in good standing (*) and must not be restricted or suspended at the time of participation.
(*) This campaign is not applicable to SkyJoy members whose accounts are restricted or suspended. An account may be restricted or suspended if it shows signs of or is found to have violated the SkyJoy Program Terms and Conditions and/or other applicable policies and regulations. If a SkyJoy member’s account falls under any of these statuses, the member will be ineligible to participate in the Campaign and/or receive SkyPoint under the Campaign.
II. Campaign participation requirements
Customers registering for an ALL Accor+ Explorer membership through the Campaign’s Official Registration Page must meet all of the following requirements:
+ Be a valid SkyJoy member at the time of participation.
+ Be a first-time subscriber to the ALL Accor+ Explorer membership package. If the customer has previously held an Accor+ membership, their most recent membership must have expired at least one (01) day before the date of registration for the new ALL Accor+ Explorer membership.
+ Complete the membership registration exclusively through the dedicated registration page for the partnership campaign between Accor+ and GalaxyJoy.
How to participate
Step 1 – Access the registration page
SkyJoy members can access the Campaign’s Official Registration Page via the SkyJoy app or designated communication channels.
Customers who are not yet SkyJoy members must download the SkyJoy app and successfully register for a SkyJoy account before participating in the Campaign.
Step 2 – Register for ALL Accor+ Explorer membership
Members must provide all required information and complete payment for the ALL Accor+ Explorer membership package on the Campaign Registration Page.
Step 3 – Activate ALL Accor+ Explorer membership
Upon successful registration, members must follow the instructions in the Welcome Email sent by Accor+ to:
+ Activate their membership;
+ Download the ALL.com app;
+ Access and use their digital membership card.
Step 4 – Provide SkyJoy membership information
After activating their membership, SkyJoy members must follow the instructions in the email sent by Accor+ to provide their membership information. Members must submit their accurate and valid SkyJoy ID through the designated form.
Step 5 – Receive SkyPoint
To receive SkyPoint under the Campaign, members must complete both step 3 and step 4 above. SkyPoint will be credited to the member’s eligible SkyJoy account in accordance with Section III of these Terms and Conditions.
III. Campaign terms and conditions
SkyPoint crediting
– Each eligible member will receive 5,500 SkyPoints under the Campaign.
– Members must provide their accurate and valid SkyJoy ID through the designated form within the Campaign Period.
– Members are responsible for the accuracy of all information provided to SkyJoy and/or Accor+.
– SkyPoint will be credited to the member’s eligible SkyJoy account no later than the last day of the month immediately following the month in which the member has fulfilled all Campaign requirements.
– SkyPoint will only be credited based on the list of valid registration transactions confirmed by Accor+ and reconciled with SkyJoy. In the event of any discrepancy between the information provided by the member and the reconciled data confirmed by Accor+, the reconciled data confirmed by Accor+ will prevail for the purpose of determining SkyPoint eligibility and crediting.
– SkyJoy shall not be held responsible for any failure or delay in crediting SkyPoint resulting from:
+ The member’s failure to provide, or provision of an incorrect, incomplete or invalid SkyJoy ID;
+ The member’s failure to complete all required steps of the Campaign;
+ Errors arising from devices, telecommunications networks or systems beyond the reasonable control of SkyJoy and Accor+;
+ Force majeure events as prescribed by applicable law.
SkyPoint reversal
– If SkyPoint has been credited to a member but the corresponding ALL Accor+ Explorer membership registration transaction is subsequently cancelled, refunded, declined, reversed, deemed invalid by Accor+, found not to comply with the Campaign Terms and Conditions, or suspected of involving fraudulent activity, SkyJoy reserves the right to deduct all SkyPoint credited in connection with that transaction.
– If the member’s SkyPoint balance is insufficient to cover the deduction at the time of adjustment, SkyJoy reserves the right to record a negative SkyPoint balance in the member’s account or apply other remedial measures in accordance with the SkyJoy Program Terms and Conditions.
– Any SkyPoint reversal under this provision shall not affect any other rights or remedial measures available to SkyJoy and/or Accor+ in respect of violations of the Campaign Terms and Conditions.
Accor+ membership terms
– This offer is exclusively available to new ALL Accor+ Explorer members who meet the Campaign requirements.
– Members may not cancel their membership card once they have used any membership benefit, including but not limited to receiving SkyPoint under this Campaign.
– Certain exceptions or restrictions may apply to accommodation, dining and other ALL Accor+ Explorer membership benefits. Members are advised to refer to the current Accor+ Membership Terms and Conditions for further details.
– For any inquiries regarding ALL Accor+ Explorer membership, please contact the Accor+ Member Help Centre.
Offer usage conditions
– This Campaign cannot be combined with any other Accor+ promotions, offers or membership programs.
– This Campaign is exclusively applicable to membership registration transactions completed through the Campaign’s Official Registration Page.
– Each member is entitled to receive the Campaign offer only for eligible transactions that fully comply with these Terms and Conditions.
Anti-fraud policy
– SkyJoy and/or Accor+ reserve the right to refuse to credit SkyPoint, reverse any SkyPoint already credited, or revoke a member’s eligibility to participate in the Campaign in the following cases:
+ Fraudulent activity or suspected fraud;
+ Abuse of the Campaign;
+ Creation of multiple accounts for the purpose of obtaining the Campaign benefits;
+ Provision of inaccurate or misleading information;
+ Violation of the SkyJoy and/or Accor+ Terms and Conditions.
– In all cases, the decisions of SkyJoy and Accor+ shall be final.
General provisions
– SkyPoint has no cash value and cannot be redeemed for cash.
– SkyPoint is non-transferable in any form, unless otherwise specified by SkyJoy.
– SkyJoy and Accor+ reserve the right to verify the validity of registration transactions before crediting SkyPoint.
– SkyJoy and Accor+ reserve the right to amend, supplement, suspend or terminate this Campaign at their discretion or by mutual agreement between the parties, without prior notice.
– By participating in the Campaign, members acknowledge that they have read, understood and agreed to all these Campaign Terms and Conditions.
IV. Customer support
SkyJoy support
For inquiries or assistance regarding:
+ SkyJoy member accounts;
+ SkyPoint crediting;
+ SkyJoy policies, terms and conditions, and app features;
Please contact SkyJoy via:
+ Hotline: 1900 638 380
+ Email: care@skyjoy.vn
Accor+ support
For inquiries or assistance regarding:
+ ALL Accor+ Explorer membership registration;
+ Membership activation;
+ Membership benefits;
+ Services provided by Accor+;
Please contact the Accor+ Member Help Centre or call hotline: +84 24 3275 4630 (operating hours: 8:30 AM – 5:30 PM on weekdays).
Discover more about ALL Accor + Explorer HERE
